Privacy Policy

Overview

Kanect Solutions ("we", "us") provides mobile notary and loan signing services. This Privacy Policy explains what information we collect when you use kanectsolutions.com or schedule an appointment with us, how we use it, and the choices you have.

Information we collect

• Contact details you submit on our booking or contact forms (name, email, phone, company).
• Appointment details such as document type, requested date/time, and meeting location.
• Payment information processed securely by Stripe. We do not store full card numbers.
• Files you upload (e.g., assignment letters) for the purpose of completing your signing.
• Usage data such as pages visited and device type, collected through standard analytics.

How we use your information

• To schedule, confirm, and complete your appointment.
• To send appointment confirmations, reminders, scanbacks, and receipts.
• To process payments and issue invoices or refunds.
• To improve our services and respond to support requests.
• To meet legal, tax, and notarial recordkeeping obligations.

Sharing

We do not sell your personal information. We share it only with:

• Service providers that help us run the business (e.g., Stripe for payments, email delivery, hosting).
• Title companies, lenders, or escrow officers directly involved in your signing.
• Government or legal authorities when required by law.

Cookies & analytics

We use cookies and similar technologies to keep you signed in (for staff) and to measure site traffic. You can disable cookies in your browser, though some features may not work.

Data retention

We retain booking, invoice, and notarial records as required by Texas law and standard business practice. Marketing emails can be opted out of at any time using the unsubscribe link in any email we send.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@kanectsolutions.com. We will respond within a reasonable time, subject to any legal recordkeeping obligations.

Contact

Kanect Solutions · Converse, TX
info@kanectsolutions.com · 726.249.5301